User Data Deletion

1. Data ADMS May Store

Depending on how you use the service, ADMS may store your account name, username, email address and phone number; workspace, brand, product and marketing information; Marketing Brain prompts, generated reports and edits; sign-in and audit records; and integration settings.

If Meta is connected, ADMS may also hold the Meta user ID and display name, permission and connection status, accessible advertising-account identifiers and metadata, and an encrypted OAuth access token. The current integration does not retrieve campaign insights, lead data, Page messages or ad content.

2. Disconnect Meta from ADMS

1. Sign in to ADMS and open Integrations.
2. Select the workspace where Meta was connected.
3. Choose Disconnect in the Meta integration section and confirm.

ADMS removes the local Meta integration record and attempts to revoke the authorization with Meta. If ADMS reports that remote revocation could not be confirmed, also open your Meta Business Integrations settings and remove ADMS there. Disconnecting stops the ADMS connection but does not itself delete your ADMS account or other workspace content.

3. Request Deletion of Meta-Related Information

After disconnecting, email admssmartsolution@gmail.com from the email address associated with your ADMS account. Use the subject Meta data deletion request and include:

• Your ADMS account email address.
• The workspace name and, if known, the Meta account display name or advertising-account ID.
• Whether you want only Meta-related information deleted or also want your ADMS account deletion reviewed.

Do not include your password, OAuth access token, Meta app secret or other credentials. We may ask you to verify that you control the ADMS account or workspace before processing the request.

4. Request ADMS Account Deletion

ADMS does not currently provide an authenticated self-service account deletion control. To request deletion, email admssmartsolution@gmail.com from your account email with the subject ADMS account deletion request. Identify any workspace you own and state whether you are also requesting removal of its brands, products, reports and Meta connection data.

If you are a member rather than the workspace owner, we may need to coordinate with the workspace owner for shared workspace content. We will verify identity and authority before making changes. A request is not complete merely because an email was sent; we will reply to confirm the request and any limitations.

5. What Happens After a Request

We review the requested scope, verify the requester, identify relevant account and workspace records, and reply with the next steps or the outcome. Processing time depends on verification, request scope and any applicable retention obligations; this page does not promise instant deletion or a fixed completion period.

Where deletion is approved and technically available, ADMS will remove or de-identify the relevant records from active application systems. We will explain if any records cannot be removed or must be retained.

6. Retention Exceptions

Some records may remain for a limited period where needed for legal obligations, security, fraud prevention, dispute handling, audit history or recovery from backups. Report deletion in the application may retain original report content for recovery. Disconnecting Meta removes its local integration record, but independent audit or operational records may remain.

When applicable retention periods end, remaining copies are handled according to the relevant system and backup process. ADMS does not claim that every copy is instantly erased from all systems.

7. Support Contact

Send deletion and privacy requests to admssmartsolution@gmail.com. For details on categories of data and current Meta access, read the Privacy Policy.